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FAQs

Need assistance? Browse our frequently asked questions for quick and reliable answers. For more tips and insights on weight loss, visit our Advice Hub.

Frequently Asked Questions (FAQs)

How do I receive my meal plan?

Once you complete the intake form, your personalized PDF meal plan is sent straight to your email every week — no logins, no hassle.

Can I request changes to my plan?

Right now, meal plans are sent based on your calorie needs and goal — but if something isn’t working, just email us. We’ll help adjust your plan or suggest a better fit. Custom tweaks and diet restriction options are coming soon.

Are the plans automatically sent to me?

Yes. Once you sign up and fill out the intake form, your plan is automatically calculated and sent each week via email.

How does the referral code work?

When you use a trainer’s unique promo code at checkout, you’ll get 10% off your first purchase. The trainer earns a one-time 25% commission from your first purchase.

What if I want to cancel my plan?

You can cancel at any time by emailing support@gethoodbuilt.com. Your plan will stop at the end of the current billing cycle, and you won’t be charged again.

Is GetHoodBuilt a medical diet service?

No, GetHoodBuilt provides general meal plans for fitness and wellness purposes only. Always consult a doctor or registered dietitian before making significant changes to your nutrition.

How can I become a trainer partner?

Trainers can sign up to share their unique promo codes. Once you’re enrolled, you’ll receive a commission for each client who signs up using your code.

Is GetHoodBuilt a medical or nutritional service?

No, GetHoodBuilt provides general meal planning services for wellness purposes only. We are not a medical or nutritional service, and we do not offer medical advice. Always consult a registered dietitian or physician before making significant changes to your diet.

How is my personal information protected?

We take your privacy seriously. All personal and health data is stored securely and used only for the purpose of providing your personalized meal plan and services. For more details, please review our Privacy Policy.

Can I change my subscription plan?

Yes, you can upgrade or downgrade your subscription at any time. If you wish to change your plan, contact us at support@gethoodbuilt.com, and we will assist you with the update.

How does billing work for subscription plans?

We offer flexible subscription options: 1, 3, 6, and 12-month plans. Once you sign up, you’ll be charged based on your selected plan. Payments are processed securely via Stripe.

What happens if I miss a payment?

If your payment is unsuccessful, we will attempt to process the payment again. If it remains unresolved, your account will be paused until payment is made. You can update your payment method via your account settings.

Have More Questions?

If you still have questions or need assistance, feel free to contact us at:
Email: support@gethoodbuilt.com

Our members love us

Verified Customer

“GetHoodBuilt has completely changed the way I eat. The custom meal plans are so easy to follow and fit perfectly into my busy schedule. I’ve lost 15 pounds in just 2 months — without feeling deprived!”

Sarah M., Working Professional.
Verified Customer

“I’ve tried so many diets before, but nothing stuck. With GetHoodBuilt, I don’t have to think about what to eat — everything is planned for me. It’s structured, simple, and sustainable.”

David L., Gym Enthusiast .
Verified Customer

As a trainer, I love recommending GetHoodBuilt to my clients. They get real results and I earn a commission without extra work. It’s a win-win!

Coach Emily R.
Verified Customer

The weekly grocery lists save me so much time and money. I don’t waste food anymore and I feel healthier than ever.

Mike D., Busy Dad.
Verified Customer

Excellent service and easy to follow meal plans. The customer support is amazing too. Highly recommend to anyone wanting to get serious about nutrition.

Jessica P., Fitness Lover
Verified Customer

I used to spend hours every week planning meals and counting calories. Now I just open my email, follow my plan, and I’m good to go. I’ve dropped 2 dress sizes in 3 months!

Anna T., Busy Mom
Verified Customer

This program works. I’m eating better, feeling stronger, and my energy levels are through the roof. Plus, no more fad diets. Just real food and real results.

James W., College Student
Verified Customer

I’ve referred over 10 clients to GetHoodBuilt and each one has thanked me for it. It’s reliable, well-structured, and takes the stress out of meal planning for my trainees.

Coach Marcus S.